Terms and conditions

General Terms and Conditions Circle-Fit

These General Terms and Conditions apply to all clubs that are part of the Circle-Fit chain (hereafter referred to as CF). These clubs can be found on the website: www.circle-fit.nl.

Only a natural person can register as a member of CF.

Registration as a member of CF implies acceptance of the General Terms and Conditions, the Privacy Statement, and the house rules of CF.

Conditions for registration of persons aged 18 and over

Registration as a member of CF can be done online via the website or at the club.

For online registration, legal consumer protection applies, and the member has the right to withdraw from the membership within 14 days of the registration date without giving any reason (reflection period); this can only be done at the club by using a cancellation form or by email to info@circle-fit.nl; the procedure for cancellation of membership described in the General Terms and Conditions applies. This reflection period does not apply to members who have registered at the club. If an online registered member decides to withdraw from the membership within the reflection period of 14 days and the membership has not been used during that period, the cancellation is free of charge. If an online registered member cancels within the 14-day period after the registration date but has used the membership, CF will charge for the start package and the membership fees, proportional to use up to the cancellation date. A valid identification may be requested for registration as a member of CF, and a bank card showing name and account number must be visible. A valid identification is understood to mean: a valid passport, identity card, or driver's license. The personal data and data on the bank card must match the details filled in online or at the club via the website or via the electronic tablet at the club. CF processes personal data within the framework of applicable laws and regulations, such as the General Data Protection Regulation (GDPR).

Conditions for registration for minors aged 12 and over

The minimum age for the registration of a minor as a member of CF is 12 years. Registration can only be done at the club. A parent, or a legally appointed representative under the law (such as a guardian or administrator), must accompany the minor for registration as a member. The parent or other appointed legal representative must fill out and sign the registration form. The parent or other appointed legal representative must also show a valid ID upon request. Furthermore, the same registration conditions apply as those for the registration of persons aged 18 and over.

Subscription types

CF offers various subscription periods, namely: 12 months, 6 months, and a 4-week flexible membership, with prices varying by subscription. Exceptions regarding subscription type, price, or duration of the subscription will be determined by the management of CF and are binding for the member.

The official start of the fixed subscription period is the Friday of the next four-weekly collection period. Upon registration, the member pays € 29.99 for the start package (registration fees). For the various subscription types, the member can use all CF facilities unlimited during the term of the agreement, except for a number of specific facilities/products. An additional fee is charged for these facilities/products. These specific facilities/products are mentioned on CF's website under the heading extra services/add-ons. In case of loss or damage to a pass/bracelet, which renders the pass/bracelet unusable, the member must purchase a new pass/bracelet for the price of € 15 per pass/bracelet. Each subscription is an agreement for an indefinite period and will be extended after the first agreed minimum subscription period by one calendar month each time and is therefore cancellable monthly from that moment, subject to the applicable notice period. In the case of a cancellation within the first agreed minimum subscription period, which must be submitted at least one full calendar month before the official end date of the fixed period, the official end date of this minimum subscription period will be maintained. Interim cancellation is not possible, except in the case of relocation outside a radius of 15 kilometers from the CF location and not being able to reside within a radius of 15 kilometers of another CF location, which must be substantiated by a registration document from the new municipality. In case of a cancellation made within one month before the expiration of the fixed subscription period, or after the fixed subscription period, a notice period of one full calendar month applies. Cancellations are possible through the MySports or Circle-Fit Studio app. Cancellations by phone, orally, or by email are not accepted. The cancellation confirmation will be sent to you by email upon correct cancellation, indicating the end date of the subscription. After termination of a subscription, any outstanding installments remain due and must be paid immediately. The same applies to installments that are still charged after the termination of a subscription. Regardless of whether or not the facilities of CF are used, the customer remains obliged to pay the monthly installments. The extent of use is independent of the payment obligation. CF reserves the right to refuse customers and terminate subscriptions prematurely/immediately in the case of misconduct, whereby the obligation to pay remains unchanged until the end of the contract.

Other general provisions

CF reserves the right to temporarily or permanently change (one or more of) the clubs, or parts thereof, and to completely or partially close (one or more of) the clubs during holidays, renovations, internal training days, or due to government-imposed measures, without the possibility of refunding membership fees. In the case of temporary closure due to renovation, CF will give the members of that club the opportunity to visit another CF location as much as possible during the renovation period. CF reserves the right to increase rates annually, which will be communicated via a newsletter or email. This increase does not give the right to terminate the subscription unless this increase exceeds 5% per year. Rate adjustments due to government measures can be applied immediately, regardless of the amount, and do not give the right to dissolution. By signing the registration form or clicking the button "I want to be a member" on the website, the member declares to comply with the house rules established by CF at all times and is aware that in the event of a breach of the house rules, access to CF will be denied, which does not exempt the member from the payment obligation for the entire duration of the contract. The house rules of CF are made known to every member at the club and on the CF website. Membership is strictly personal and non-transferable. In case of a change in contact and/or address details, the member is responsible for reporting these changes; any costs arising from not or not timely reporting these changes will be borne by the member. CF and the employees of CF are not liable for loss, misappropriation, theft, or damage, either directly or indirectly, of property of participants or third parties. CF and the employees of CF are not liable for material or immaterial damage resulting from an accident or injury suffered by members or third parties in the club, nor for injuries caused, for example, by withholding medical information at registration or incorrect use of the equipment or facilities. CF reserves the right to supplement or amend the General Terms and Conditions as well as the house rules and other provisions. Changes will be communicated via newsletter, email, or personal notification to the member at the club, after which these rules and provisions will be binding for every member.

Payment method

Upon registration via tablet or the website, the member commits to paying the due subscription fee until the end of the contract. By signing the registration form or clicking the button "I want to be a member" on the website, the member gives permission for the automatic collection of the bank account number provided by the member according to the procedure stated hereafter. Every Friday (the week in which the member joined is decisive), the subscription fee for the four-weekly period is collected. The member generally pays in advance. Other forms of payment than automatic collection for subscriptions are not possible. Under no circumstances will refunds of subscription fees take place for prepaid installments.

When payment is not made

Per collection round, a maximum of one installment is collected, except for the first collection upon registration. If an installment is reversed, or for any other reason cannot be collected, a first reminder will be sent on the Friday following the Friday of collection (second Friday) with a payment link for the missed collection; sending the reminder is also a notice of default; if payment is not made, a second reminder will be sent on the Friday following the second Friday (third Friday) with a payment link; if payment is still not made, this is considered a default, and a third reminder will be sent on the Friday following the third Friday (fourth Friday) stating that the collection of the total outstanding subscription amount, including administration fees and any further billable installments that become due until the end of the contract, has been assigned to the collection agency instructed by CF. The collection agency will send one last reminder letter. If payment of the total outstanding amount is delayed, the collection agency will charge a minimum of € 40 in collection costs, and interest costs will be charged. These costs are the responsibility of the member, who must pay these costs along with the outstanding debt to the collection agency. Once a claim against the member has been forwarded to the collection agency, the use of CF facilities by the respective member is no longer possible. Payments and all communication regarding membership must proceed through the collection agency from that moment on. Only once the full amount owed to the collection agency has been paid will access to the club be granted to the member again.

Other provisions

Dutch law applies to this agreement. If a provision from the subscription and/or the General Terms and Conditions proves to be void, this does not affect the validity of the entire agreement and/or the General Terms and Conditions. Acceptance of the membership is subject to approval by the management of CF. Any use of CF facilities and services is at one's own risk. Each member must ensure that any use of any facility, or participation in any activity, is medically responsible for them. In case of doubt about physical condition, it is advisable to seek professional advice from a doctor or medical specialist to determine which form and intensity of exercise is responsible. Use of the facilities and services of CF is only possible with clean indoor shoes and a towel. Failure to bring or use these items may result in denial of access to the club. At CF, your digital data is securely stored and used. More information about this can be found in CF's Privacy Statement. CF's Privacy Statement is published on the website www.circle-fit.nl or is available upon request at any club. The management of CF will decide on matters not covered by these general terms and conditions. This decision is binding for the member.